Product Owner
About Sycle
Sycle is a market-leading global SaaS company with the mission of facilitating the delivery of better hearing to the world. Founded in 2001, we have grown to be the leading practice management solution for audiology (hearing care) providers, with more than 65% market share. The Sycle practice management solution frees up valuable time so our customers can grow their businesses through delivering high quality patient care and exceptional services that delight their customers. Small hearing care practices and some of the largest retailers utilize our software in 13 countries worldwide.
The Sycle team is 120 strong. We are headquartered in Lone Tree, Colorado with offices in Alabama and Vancouver, and a large remote workforce. We are always on the lookout for exceptional talent to help us build and deliver market-leading tools that make a difference for our customers. Check out our job listings and apply!
Responsibilities
● Develop a deep understanding of the business, products, market and user base by analyzing internal and external data. Quickly translate analytical insights into product strategy, vision and roadmap.
● Identify significant long-term opportunities based on research, analysis and a strategic view of the direction of the market. Oversee the conducting of market assessments and competitive analysis for the product portfolio area.
● Actively participate in the creation of the product release, with the responsibility to translate the strategic vision and planning into story requirements for engineering teams to execute in the release iteration sprints.
● Collaborating and leading sessions with customers to understand and anticipate their needs and translate them into product requirements
● Overseeing all stages of product creation including design and development
● Lead a product development team by owning sprint planning, set sprint goals, backlog prioritization, daily scrum meetings, sprint review meetings and retrospectives
● Managing the product backlog and prioritizing them based on changing requirements
● Monitoring and evaluating product progress at each stage of the process
● Partner with Marketing and Sales to ensure our customers are excited and understand how to take advantage of everything in the assigned product portfolio
● Ensure alignment amongst all departments. Identify disconnects and takes appropriate action
● Work with our Enterprise and Small business customers alike
Requirements
● 5+ years of product management/Product Owner experience with SaaS products
● Experience having taken a SaaS Product to the market
● Proven Ability and past experience defining requirements/needs, roadmap a product feature – develop the technical requirements and then drive execution – completion A-Z of large product features
● Enterprise SaaS Product Management
● Experience working directly with developers in an agile/scrum team and driving completion
● Demonstrated ability to influence and lead, large, complex projects from concept to delivery and continuous improvement
● User-driven approach embodied in past work
● Outstanding attention to detail and ability to stay on top of multiple work streams at once while hitting deadlines.
● Strong verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams
● Creative problem solver who is willing to dive in wherever is needed
● Ability to deal with ambiguity and needs little to no guidance
Nice to Have:
● Certified Scrum Product Owner or Certified Scrum Master Certification
● Healthcare or Office Management Software Experience
● Software Dev background